The Communications Division is responsible for dispatching deputies, fire department to calls for service, and handling all 911 emergency calls. Dispatchers are highly trained law enforcement personnel who must respond immediately and appropriately to all calls for service. Training includes but is not limited to Emergency Medical Dispatch certified.
Making Emergency Calls
After dialing 911, there may be a 5-6 second delay before it starts to ring. DO NOT HANG UP. The call IS going through. The delay is due to the routing involved with the phone company that allows dispatch to see the name and address of the residence the call is coming from. Please stay on the phone.
The Converse County Sheriff’s Office and The City of Douglas has instituted CodeRED Web Emergency Notification System – a high speed telephone communication service for emergency notifications. This system allows our office to telephone a targeted area or all of the City and County in case of an emergency situation that requires our office to make immediate notification (such as a boiling water notice, missing child or
evacuation notifications. The system is capable of dialing 50,000 phone numbers per hour. It then delivers our recorded message to a live person or leaves a message on an
answering system. CodeRED Web will make three attempts to connect to any number.
The CodeRED Web system will only be used in time of emergencies. By clicking the below link you will be allowed to register your cell phone numbers that
will attach to your home address.
Click here to get started.